Upcoming Features🚀 Instagram Direct Inbox & External Plugins (Zoho CRM, HubSpot, Salesforce, Shopify) coming soon — 100% included in all current plans at ₹0 extra charge!Learn more →
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Meta-verified Tech Provider· Upcoming Instagram Inbox & External Plugins (Included Free)

Your whole business, on one WhatsApp number.

Shared WhatsApp inbox, AI chatbot with memory, broadcasts, no-code flows and upcoming CRM & Instagram plugins — connected in 2 minutes, zero markup on Meta's charges.

Start free trialBook a demo
15-day free trial · No credit card required · All upcoming plugins included at ₹0 extra charge

See how your team shares conversations on one WhatsApp number.

app.wacrm.in/inbox
Your WhatsApp CRM
Dashboard
Inbox
Contacts
Pipelines
Appointments
Catalog
Invoices
Broadcasts
Loyalty
Templates
Automations
Flows
Settings
Inbox
Search...WAIG (Upcoming)
SWA
Sharma Jewellers
No messages yet
IIG
Ananya (Instagram)
Hi! Interested in custom video pricing
1h
AWA
Aarti Deshmukh
It seems like you're sharing…
4h
PWA
Priya Menon
Diwali ke liye video banwana hai
6h 46m
NWA
Nandini Traders
Hi
7h 8m
SWA
Suresh Kale
Thanks — payment received
3d
P
Priya Menon
+91 98765 …
18h remainingBot paused by youOpen ▾Normal ▾Bitlance ▾
Great! Diwali ke liye custom video banane me hum madad kar sakte hain. Aapka business ka naam kya hai?
09:18 ✓✓
Sunrise Textiles
09:19
Thanks Priya, Sunrise Textiles note kar liya. Aapko Diwali video me kya specific features chahiye? Jaise ki branding, message, ya koi special theme?
09:19 ✓✓
Branding message
09:19
Understood! Diwali video me branding message include karenge. Kya aapko koi specific tagline chahiye?
09:19 ✓✓
Type a message… (Shift+Enter for new line)
P
Priya Menon
+91 98765 43210
priya@sunrisetextiles…
TAGS
testingJewellers
WHAT THE BOT REMEMBERS
Nothing yet. The AI saves facts it decides are worth keeping.
Add a note…

Illustrative product preview · Try a chatbot conversation below

Assigned to Priya · AI replied in 4s · Read ✓✓
Official WhatsApp Business Platform
Meta-verified Tech Provider
Upcoming Instagram Inbox Integration
Zero markup on Meta charges

Start with a ready-made WhatsApp chatbot

Explore examples for FAQs, lead capture, appointment requests and more.

Browse chatbot examples →

Try it yourself

Tap a button.
Meet your next chatbot.

Answer a question, capture an enquiry or welcome a customer. Try a sample conversation right here, then customize the flow in your dashboard.

Explore all examples
Team Inbox

One number today, Instagram inbox coming soon.

Assignment, status, quick replies, reactions and read receipts — every WhatsApp conversation in one shared queue, with Instagram Direct Messages included at ₹0 extra charge as an upcoming plugin.

P
Priya Menon
+91 98765 …
18h remainingBot paused by youOpen ▾Normal ▾Bitlance ▾
Great! Diwali ke liye custom video banane me hum madad kar sakte hain. Aapka business ka naam kya hai?
09:18 ✓✓
Sunrise Textiles
09:19
Thanks Priya, Sunrise Textiles note kar liya. Aapko Diwali video me kya specific features chahiye? Jaise ki branding, message, ya koi special theme?
09:19 ✓✓
Branding message
09:19
Understood! Diwali video me branding message include karenge. Kya aapko koi specific tagline chahiye?
09:19 ✓✓
Type a message… (Shift+Enter for new line)
WhatsApp & Upcoming Instagram DMs
Automations
Build workflows that react to WhatsApp® events automatically.
Create AI chatbot+ Create Automation
Quick-start templates
AI Chatbot
An assistant that answers every message using your knowledge base, orders, invoices and products — and hands off to a human when it should.
Welcome Message
Auto-reply to first-time contacts with a greeting.
Out of Office
Auto-reply during off-hours so nobody is left waiting.
Lead Qualifier
Ask qualification questions to filter inbound leads.
AI Chatbot — Sunrise Textiles
Answers every incoming WhatsApp message, qualifies leads, books demo calls and hands off to the team.
New Message20 runs · last 4h ago
AI Chatbot · live
AI Chatbot

An agent that remembers, not a keyword bot.

14 tools: books appointments, checks orders, creates leads, sends product cards, hands off to a human. Replies in the customer's language, Hinglish included.

Connect in 2 minutes

Keep your phone. Add the CRM.

Embedded Signup via Facebook login. Coexistence keeps the WhatsApp Business App working on your phone.

Settings
WhatsApp connection
+91 98765 43210 Connected
Your Business · Coexistence on · WhatsApp Business App still active
✓
Log in with Facebook
Embedded Signup opens Meta's secure window.
✓
Pick your business and number
No tokens or IDs to paste.
✓
Keep your phone
Coexistence syncs existing chats into the inbox.
Continue with FacebookDisconnect
Broadcasts
Send bulk messages to your contacts using approved templates.
+ New Broadcast
NameTemplateRecip.DeliveryReadStatus
pay lastpayment_due1
100%
0%
Sent
paypayment_due1
100%
100%
Sent
paypayment_due2
0%
0%
Failed
realestatejanmashtami_wishes67
18%
9%
Sent
festival_campaignjanmashtami_wishes24
71%
21%
Sent
testingjanmashtami2
100%
100%
Sent
Janmashtami_campaignjanmashtami24
46%
8%
Sent
testingwelcome1
100%
100%
Sent
Delivered · Read
Broadcasts & Templates

See every message land.

Live delivered and read counts per broadcast. Build a template and submit it to Meta in one click.

Automations & Flows

14 triggers × 18 actions.

Workflows that react to WhatsApp events, plus 9-node visual flows — no code.

Lead QualifierNew MessageTestSave & enable
Trigger
New message received
From a new contact
Condition
Message contains
"price" or "rate"
Action
Send template
wacrm_price_list
Action
Assign to
Priya · Sales
Else
Add tag
Needs follow-up
5 of 9 node types
Appointments
Reminders: Upcoming
Bookings with WhatsApp reminders. Reminder schedules are saved with each booking. Free-text reminders only reach customers inside the 24-hour service window — for bookings further out, an approved template is used automatically.
Include past+ New booking
Discussion about Diwali Video Confirmed
Priya Menon · Thu 10 Sept, 11:00 am
Complete✕ Cancel
wacrm_appointment_reminder Pending
Hi {{1}}, this is a reminder for your {{2}} on {{3}}. Reply here if you need to reschedule.
Reminder scheduled
Commerce

Sell and get paid in the chat.

Catalog published to WhatsApp, carts arrive as orders, invoices with UPI links and repeat reminders until paid, appointments with automatic reminders.

Included Free in All Plans · ₹0 Extra Charge

Upcoming External Plugins: Zoho, HubSpot, Salesforce & More

Connect your business tools directly into WACRM. We are adding native bidirectional integrations for Zoho CRM, HubSpot, Salesforce, Shopify, WooCommerce, and Zapier webhooks — all guaranteed to be included in your current plan at zero extra charge.

✓
Instagram Direct Inbox₹0 Extra
Manage Instagram Direct Messages inside the exact same team queue alongside WhatsApp messages.
✓
Zoho CRM₹0 Extra
Automatically sync contacts, leads, deals, and notes between WhatsApp/Instagram chats and Zoho CRM.
✓
HubSpot₹0 Extra
2-way synchronization for HubSpot contacts, deal stages, timelines, and conversation activity logs.
✓
Salesforce₹0 Extra
Direct integration with Salesforce Sales Cloud to automatically capture leads and record conversation history.
✓
Shopify & WooCommerce₹0 Extra
Sync product catalogs, track real-time order status, and trigger automated abandoned cart recovery messages.
✓
Zapier & Webhooks₹0 Extra
Connect WACRM to over 5,000+ web applications with custom trigger events and live bidirectional webhooks.
Upcoming External Plugins
Included in all plans at ₹0 extra cost — zero add-on charges.
Included at ₹0 Extra
ZO₹0 Extra Fee
Zoho CRM
Sales & Contact Sync
Sync leads, accounts, deals & chat notes bidirectionally.
StatusComing Soon
HU₹0 Extra Fee
HubSpot
Marketing Automation
Timeline activity logging, deal stages & 2-way contact sync.
StatusComing Soon
SA₹0 Extra Fee
Salesforce
Enterprise CRM
Auto-create Leads, Cases and archive full conversation histories.
StatusComing Soon
SH₹0 Extra Fee
Shopify & WooCommerce
E-Commerce
Live catalog sync, order tracking and abandoned cart recovery.
StatusComing Soon
Zapier & Webhooks integration for 5,000+ apps
All Plans Included
‹B
Sunrise Textiles
Business account
Today
Hi, Diwali ke liye video banwana hai
09:17
Great! Diwali ke liye custom video banane me hum madad kar sakte hain. Aapka business ka naam kya hai?
09:18 ✓✓
Bitlance Tech Hub
09:19
Thanks Priya, note kar liya. Aapko kya specific features chahiye? Branding, message, ya special theme?
09:19 ✓✓
Branding message
09:19
Message
Same conversation, both sides

What the customer sees. What your team sees.

P
Priya Menon
+91 98765 …
18h remainingBot paused by youOpen ▾Normal ▾Bitlance ▾
Great! Diwali ke liye custom video banane me hum madad kar sakte hain. Aapka business ka naam kya hai?
09:18 ✓✓
Sunrise Textiles
09:19
Thanks Priya, Sunrise Textiles note kar liya. Aapko Diwali video me kya specific features chahiye? Jaise ki branding, message, ya koi special theme?
09:19 ✓✓
Branding message
09:19
Type a message… (Shift+Enter for new line)
P
Priya Menon
+91 98765 43210
priya@sunrisetextiles…
TAGS
testingJewellers
WHAT THE BOT REMEMBERS
Nothing yet. The AI saves facts it decides are worth keeping.
Add a note…
14
triggers
18
actions
19
AI tools
9
flow node types

Straightforward pricing

Starter
₹999/mo

1 seat, 5k contacts, 300 AI replies, upcoming Instagram Inbox & CRM plugins included

Start free trial
GrowthMost popular
₹2,499/mo

5 seats, 50k contacts, 2,000 AI replies, flows, API & webhooks, upcoming Instagram & CRM plugins included

Start free trial
Business
₹4,999/mo

Unlimited seats/contacts/AI, catalog, invoices, loyalty, appointments, upcoming Instagram & CRM plugins included

Start free trial

Every plan starts with 15 days of Growth free. Meta's per-message charges pass through at zero markup. All upcoming external plugins (Zoho, HubSpot, Salesforce, etc.) and upcoming Instagram Inbox are included in all current plans at no extra charge.

Built on trust, not features.

Meta-verified Tech Provider
Row-level tenant isolation
AES-256-GCM encrypted credentials
Session management

Questions, answered.

Yes. Every plan starts with 15 days of Growth free, no credit card required.

Move your team off group chats today

Start free trialBook a demo