Support
Welcome menu
Greet customers who type a keyword and route them to the right agent based on whether they're new or existing.
- Industries
- All industries
- Business goal
- Conversations routed
WhatsApp chatbot examples
Your next chatbot starts with a conversation.
Answer common questions, capture enquiries and guide customers to your team. Start with a built-in flow, then make every message your own.
Explore 9 examplesEditable flows · Quick-reply buttons · No code required
Welcome menu
Interactive demo · Try it below
Sample content only. Use fictional details in this demo.
Find a flow for your business
These examples are available in the dashboard template library. Every copy starts as a draft.
9 examples to explore
Support
FAQ bot
Answer common questions automatically. Customer picks a topic from a list; the bot replies with the answer and ends.
- Industries
- All industries
- Business goal
- Faster response time
Sales
Lead capture
Greet first-time inbounds, capture name + email + company, then hand off to sales with the answers in the note.
- Industries
- Services · Real estate · B2B
- Business goal
- Qualified leads
Sales
Appointment booking
Collect details in a native WhatsApp form, then review and confirm in chat. Saves 30-minute IST bookings to Appointments. Requires a published Meta Flow ID; no availability checking.
- Industries
- Healthcare · Education · Services
- Business goal
- Appointments booked
Commerce
Product discovery
Open your connected WhatsApp catalog so shoppers can browse products, edit their cart and submit an order. Requires a Meta catalog; payment links use your order automation.
- Industries
- Retail · eCommerce · Services
- Business goal
- Product enquiries
Engagement
Event registration
Register attendees inside WhatsApp and send the completed details to your event team.
- Industries
- Education · Events · Communities
- Business goal
- Event registrations
Engagement
Feedback collector
Collect a quick satisfaction rating and route unhappy customers to a person immediately.
- Industries
- Education · Retail · Services
- Business goal
- Feedback collected
Engagement
Customer onboarding
Guide a new customer through their first steps and offer help when they get stuck.
- Industries
- SaaS · Education · Services
- Business goal
- Customers activated
Support
After-hours assistant
Acknowledge an enquiry, capture what the customer needs and prepare a clean handoff.
- Industries
- All industries
- Business goal
- Enquiries captured
Replace sample messages and choose your triggers before activating. Confirmed appointment bookings are saved to Appointments (30 minutes, IST); calendar availability is not checked automatically. The after-hours flow must be activated and paused to match your availability; it does not check business hours automatically.
Make your first flow your own.
Choose an example, edit the conversation, then activate it on your connected WhatsApp number.
Get started